1. Who is responsible
Antonio Pujol is responsible for Cleaner: Storage & Photos and the processing described in this policy. Contact antoniopujol99@gmail.com for questions, support or privacy requests.
This policy covers the Cleaner iOS app and this support website. Apple's services and any destination you choose when exporting files also have their own privacy terms.
2. Content and settings on your device
Photos, videos and contacts
With your permission, Cleaner accesses photos, videos and contacts for the tools you use. Media analysis, duplicate detection, deletion and compression use content accessible on your device. Contact tools use accessible names, phone numbers, email addresses and other contact fields to organize entries and create backups.
Photos and contact contents are not required by our subscription or analytics services. Compression creates new copies rather than automatically removing originals. When you choose to export a file or contact backup, it is shared with the app or location you select.
Local information
The app stores settings, privacy choices, its free deletion counter, scan information and contact backups locally. Widgets use shared app information to display their content. Device backups and iCloud synchronization, where enabled by you, are governed by your Apple settings.
3. Information processed by connected services
Subscriptions: Apple and RevenueCat
Apple processes purchases and payments. Cleaner and RevenueCat process purchase records, product identifiers, trial and renewal status, an app user identifier, and relevant device or app information to check Premium access and restore purchases. RevenueCat may derive country information from network requests. Payment card details are handled by Apple and are not provided to us.
An app user identifier can connect subscription events from the same app installation or customer record. It is a pseudonymous identifier, not a promise that the associated data cannot be linked to a person.
Analytics, diagnostics and app configuration: Google Firebase
Optional analytics and crash reporting are controlled by the privacy choices in Cleaner Settings. When enabled, these services can process app interactions, session and purchase-related events, app or installation identifiers, device and operating-system information, and crash reports. We use these reports to understand feature use and diagnose problems.
Firebase Remote Config supplies app settings and may process a Firebase installation identifier and technical request information. If analytics measurement is enabled, an app instance identifier can be used with subscription events to measure how people reach and use Premium. This release uses the analytics configuration without the advertising identifier (IDFA).
Optional email breach lookup
If an email breach lookup is available and you choose to request it, the address you submit is processed through our backend and the Have I Been Pwned service to search known breach records. This is separate from access to your Contacts list or email inbox. It does not give Cleaner access to your email account or messages.
Hosting, network requests and support
Online features and this website use hosting infrastructure, including Cloudflare and, for this support site, OpenAI Sites. Requests can include an IP address, browser or device information, timestamps and error information needed to deliver and protect the service. Our backend can process subscription event identifiers and status for access-related operations and measurement where enabled.
If you email us, we receive your email address, message and any attachments you choose to send. We use them to answer your request. This website does not add advertising pixels or an analytics script of its own.
Service information
4. Purposes and legal grounds
We process information to provide the features you request, validate and restore subscription access, answer support inquiries, maintain service security and, when you enable it, analyze use and diagnose crashes.
Where European data protection law applies, the relevant grounds are providing the service you request or contract for; your consent for optional analytics and diagnostics; legitimate interests in maintaining a secure, reliable service and responding to inquiries; and compliance with applicable legal obligations. You can withdraw optional consent without affecting processing that was lawful before withdrawal.
Service providers process information for their stated functions. We may also disclose information when legally required or necessary to establish, exercise or defend legal claims. Providers may process information outside your country, including in the United States. Where required, international transfers rely on applicable safeguards such as approved contractual clauses or a recognized adequacy framework. Contact us for information about the safeguards relevant to your request.
5. How long information is kept
Local app data remains until it is cleared, replaced or removed with the app, subject to device backup settings. Exported backups remain in the destination you choose.
Subscription records are kept as needed to validate access, restore purchases, resolve billing issues and meet applicable obligations. Support correspondence is kept while resolving the request and for any necessary follow-up or legal purpose. Optional analytics, diagnostics and technical logs follow the service's configured retention and deletion processes.
Retention is limited by the purpose for which information is needed, applicable legal requirements and the ability to complete deletion from service backups. You can ask us about the information associated with your use and request deletion where applicable. Turning off future analytics collection or uninstalling the app does not by itself delete records already held by online services.
6. Your choices and rights
- Change Photos and Contacts access in iPhone Settings.
- Review analytics and diagnostics choices in Cleaner Settings.
- Choose whether to run an optional breach lookup or export a file.
- Manage subscriptions in your Apple Account. A privacy deletion request does not cancel billing through Apple.
Depending on the law that applies to you, you may request access, correction, deletion, restriction or portability of personal data, object to relevant processing, and withdraw consent. You may also complain to your local data protection authority.
Send requests to antoniopujol99@gmail.com. We may need information to locate your app record and verify the request. Please do not send passwords, full payment card details or unnecessary personal documents.
7. Children, security and changes
Cleaner is a general-purpose utility and is not designed specifically for children. If you believe a child has provided personal information without the authorization required by applicable law, contact us so we can investigate and take appropriate action.
We use access controls and secure connections provided by our platforms and service providers. No storage or transmission system is completely secure.
We will update this page when our practices change and revise the effective date above. Where required, we will provide notice or request consent before using information for a new purpose.